Stay updated, get shipping news, and participate in exclusive giveaways by becoming part of our vibrant Discord community. This guide walks you through joining, verifying, and getting help efficiently.
Why Join the LoongBuy Discord?
Our official Discord server is the central hub for the LoongBuy community. Here’s what you gain access to:
- Real-time Updates:
- Shipping & Logistics News:
- Exclusive Giveaways & Promotions:
- Direct Community Support:
- Shipping & Logistics News:
Step-by-Step Guide to Joining
Step 1: Get Discord
If you don't have it already, download the Discord app
Step 2: Use the Official Invite Link
Click the permanent invite link provided by LoongBuy on our official website, social media, or order confirmation emails. The link typically looks like: https://discord.gg/loongbuy.
Important:
Step 3: Accept the Invite & Review Rules
Clicking the link will open Discord and invite you to the server. You will see the server's rules channel upon entry. Carefully read and agree to the community rules
Verification and Interacting with Support
To ensure a safe community and unlock all channels, you must complete verification and know how to get help.
Step 4: Complete Verification
Most community channels will be locked until you verify.
- Look for a channel named #verify-here, #get-started, or #rules-verification.
- Often, you simply need to react (click on an emoji) to the rules message.
- Some servers use a bot (like Carl-bot or MEE6). Follow the simple instructions sent via Direct Message from the bot.
Once verified, all public channels will become visible.
Step 5: Getting Support Efficiently
For the fastest assistance, follow these guidelines:
- Use the Right Channel:#order-help, #shipping-questions). Do not tag staff randomly in general chats.
- Be Prepared:
- Mention Staff Properly:@Support) or a specific staff member in the appropriate channel. Use mentions sparingly and only when necessary.
- Practice Patience:
Community Best Practices
- Search First:
- Be Respectful:
- Stay Informed:
- Be Respectful: